This Privacy Policy forms part of our Website's Terms of Service and by accepting the Terms of Service and Privacy Policy on our registration page, you consent to share your sensitive personal data or personal information and are aware of the purpose of sharing such information. Please read this Privacy Policy carefully before using Rummywood's services. Please do not register if you do not wish to share with rummywood.com (hereinafter referred to as "Rummywood" or "we" or "us" or "our") the mandatory personal information requested at the time of registration. Registration procedure cannot be completed until information sought in the non-optional fields is provided. Certain additional personal information may be requested by Rummywood for permitting you access to any Games hosted by Rummywood. This Privacy policy applies to our services available under the domain and sub-domains of the Website (www.rummywood.com)
1. What is the objective of this Privacy Policy?
Rummywood respects your privacy and assures you that any information provided by you to Rummywood is protected and shall be dealt with according to this Privacy Policy and the applicable laws. To avail yourself of the services offered on www.rummywood.com(hereinafter referred to as the "Website"), you may have to provide certain information to us. This Policy delineates the procedure followed by Rummywood to gather; use, store, disclose and manage users' personal data. Rummywood collects personal data only for the purpose of verifying user accounts, maintaining the accounts of users, completing transactions initiated by users and for analyzing user behavior and requirements. Along with providing users with the most enjoyable online rummy gaming experience, we also build a relationship of trust with our users. Our commitment to protecting user data is based on the principles of transparency, fairness, accuracy, data minimization, integrity and confidentiality.
2. What is included in personal data?
Users* personal data includes the following types of personal data or information:
1. Sensitive Personal Data
- Account password
- Information such as Bank Account, Credit Card, Debit Card or other payment instrument details
2. Other Personal Information
- Name
- Date of birth
- Telephone number
- Postal/Contact address
- PAN (as applicable)
- The IP address of your computer; browser type and language.
- The date and the time of your accessing the site.
- The address of the website that you may have used to link to our Website
- Your photograph for the purpose of testimonials and other promotions.
- Any other information that is defined as "sensitive personal data or information" in law.
3. Users' Consent
Consent to the use of Sensitive Personal Data and Other Personal Information
All users of Rummywood consent to the use of their Sensitive Personal Data and Other Personal Information by Rummywood for the purposes stated in this policy. We restrict access to personal user information to our employees, contractors and agents and only allow access to those who need to know such information in order to process it on our behalf.
Users are entitled to withdraw consent to the use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to support@rummywood.com. Withdrawal of consent to use all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right provided to the user to use the services provided by Rummywood. Withdrawal of consent by users shall not restrict the right of Rummywood to use Other Personal Information for the analysis of user data, subject to the condition that the Other Personal Information used in such analysis is not personally identifiable to any individual user.
Rummywood may also use software applications for Website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of Rummywood and other such purposes.
Consent to the use of cookies A cookie is a small text file that uniquely identifies your browser. You understand that when you visit the Website, cookies may be left in your computer. The cookies assigned by the servers of Rummywood may be used to personalize your experience on the Website. Additionally, cookies may also be used for authentication, game management, data analysis and security purposes. Cookies may also be assigned by the advertisers of Rummywood when you click on any of the advertisements, which may be displayed on any website, in which case such cookies are controlled by these advertisers and not Rummywood. Consent to email communication When you register your email address with Rummywood, you agree to receive email communication from Rummywood, entities specifically authorized by Rummywood, and other users. You also agree and acknowledge that when you use our referral program for referring someone, Rummywood may send emails to the person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent. Rummywood may also access and store such information relating to your contacts to send invitations and other promotions to them periodically. Consent to telephonic communication Any telephonic communication between you and our Customer Support staff may be recorded for the purposes of employee training and quality management, as well as the speedy resolution of your queries.
4. Data Security
We take appropriate security measures to protect user data from unauthorized access and its unauthorized alteration, disclosure or destruction. These measures include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store users* personal data. Rummywood has a comprehensive information security program and information security policies that contain managerial, technical, operational and physical security control measures adopted by Rummywood for the protection of Sensitive Personal Data and Other Personal Information.
Information gathered by Rummywood is stored securely using several information security applications including firewalls. However, security is always relative and Rummywood cannot guarantee that its security measures are absolute and cannot be breached. Data transmitted over the Internet is inherently exposed to security risks or threats. For instance, the security of information transmitted via chat or email might be compromised and such information may be used by others. Therefore, Rummywood cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any users using the services of the Website.
When you register with Rummywood, your account is protected by means of login information, including a username and a password, which is known only to you. Therefore, you should not provide your personal information to anyone whosoever: breach hereof constitutes violation of this Policy and may result in closure of your account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify Rummywood.
The Website may contain links to other websites. Such websites are governed by their own privacy policies, and Rummywood does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites when you visit them following links provided on the Website. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Website: Rummywood shall not be responsible for the information provided by you on or to third party websites.
Rummywood has a policy of not sharing any personally identifiable information with anyone other than the entities specifically authorized by Rummywood, which may include advertisers and sponsors of Rummywood. However, Rummywood may use information like your name, photo, login ID and the state from where you are participating when announcing the results of any contests hosted on the Website. Such contests are further governed by terms and conditions, which shall be available on the Website as and when such contests are hosted on the Website. Rummywood conducts periodic analysis and survey of the traffic to rummywood.com for market research and advertising purposes. Rummywood reserves the right to share your registration information with Rummywood-appointed market research and advertising companies or firms from time to time for the said purposes. Rummywood may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.
5. Privacy measures for minors
Our Website and contests are meant only for persons aged 18 or above. If you are under 18 years of age, you are not permitted to use our Website. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify our immediately by sending an email support@rummywood.com
6. Exclusions
Rummywood may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary
1. your rights,
2. rights of Rummywood, or
3. rights of the general public.
7. Limitation of Liability
Rummywood confirms that this Privacy Policy is only a description of its operation regarding user information. This Privacy Policy is not intended to create, and does not create, any legal rights in your favor or in favor of any other person. Rummywood reserves the right to change this Privacy Policy at any time without giving you prior notice. The liability of Rummywood shall be limited to the removal of Sensitive Personal Data from the system of the Website and the removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of Rummywood for all claims for damages pursuant to the provisions of services on the Website, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service. Your continued use of the Website constitutes your agreement to this Privacy Policy and any amendments thereof.
8. Data Deletion Instructions
1. If you want to delete your account information, please follow the steps below:
- Open Rummywood’s online customer service or write an email to support@rummywood.com.
- Provide your user ID on Rummywood, and provide your KYC mobile phone number.
- We will delete your relevant account information in Rummywood for you within one working day.
2. Note that if you delete your account information, you will lose your Rummywood account, please handle it carefully.
9. Grievance Officer
Rummywood currently appoints Mr. Saurabh Dhyani as its Grievance Officer. All complaints related to your account must be made to the Grievance Officer at grievance.officer@rummywood.com.
